27 inch Upper Monitor for SG Dualos X (No Touch)

Fully compatible with the original setup, this Display is designed to seamlessly upgrade and replace the display on the SG Dualos X Upper Monitor. It delivers sharp image quality and vibrant colors, supports true plug‑and‑play installation, and requires no adjustments for immediate integration.

Monitor Model

Monitor P/N

TMD Model

TOM2702E00-V12

EFH-2703H

1510119-00001

Product Images

"How are your displays different from

the generic ones?"

This is one of the questions we hear most often from customers.

Our answer is simple: Technology drives value. Capability guarantees results.

Extreme testing for

guaranteed reliability

We choose the best LCD

panels, and build everything

else ourselves

From the design stage, every TMD display uses

only A-grade materials, and once complete,

must pass a series of rigorous tests, including:

Our LCD panels are sourced from world-renowned

brands such as LG and AUO, always A+ grade,

ensuring the highest level of image quality,

brightness, and lifespan.

- ESD (electrostatic discharge) tests

- High & low temperature cycling

- Salt and alkali resistance tests

- Vibration tests

- Drop tests

Aside from the LCD panel, nearly every other

component inside our displays — driver boards,

controller cards, interface boards, lighting modules,

and more — has been progressively replaced with

TMD-designed and manufactured modules.

Every model we release is proven under extreme

conditions. If it doesn’t pass, it doesn’t

leave the factory.

All our modules are engineered to industrial-grade

standards, with many using automotive-grade or

even military-grade materials, ensuring they can

withstand long operating hours and harsh

conditions while maintaining stable performance.

Fully self-developed

modulesfor stronger system

compatibility

Generic assembly vs.

custom engineering

Many low-cost displays in the market are simply

“generic panel + generic driver board + housing”.

They may look cheap, but :

Our internal modules include:

- LCD driver boards

- RGB lighting controllers

- Bash Button controllers

- USB/serial interface boards

- LED strip controllers

- Poor module compatibility

- Messy control logic

- Inconsistent hardware between batches

- Failure often means replacing the entire unit

In the slot machine industry, where machines run

24/7 for years, stability, maintenance efficiency,

and unified standards are critical.

All are designed, tuned, and updated by the TMD

engineering team, ensuring strong system

compatibility, easy firmware updates, convenient

maintenance, and no risk of discontinued parts.

R&D is the core of product

value

Premium materials + strict

manufacturing

We only use brand-new A-grade materials

— never refurbished or recycled.

From SMT assembly and electrical testing to

burn-in, every step follows strict process standards.

Yes, it costs more, but quality is worth it.

Our pricing reflects:

- Investment in system architecture

- Long-term technical support capability

- Rapid and flexible customization

- Ongoing upgrade and maintenance assurance

If all you need is a screen that “turns on”, the

market has cheaper options. But if you want a

reliable, upgradable, and long-term

maintainable system, our products are the

right choice.

In summary

You’re not just buying a display. You’re getting:

- A complete integrated system

- A platform built for upgrades and maintenance

- A technical team that’s always ready to respond

- A manufacturer that takes responsibility seriously

Product Characteristic

Mechanical

TOM2702E00-V12

631.8mm x 364.2mm x 64mm

7.26kg

720mm*130mm*450mm

9.56kg

Product Model

Product Dimension

Net Weight

Package Dimension

Gross Weight

LCD Display

Panel Size

Active Area

Number Of Pixels

Display Colors

Scale Ratio

C/R

Brightness

Back-Light

Viewing Angle Range

27 inch

599mmx337.55mm

1920*1080

16.7M

16：9

3000：1

250cd/cm²

LED Lighting Bar Type

89/89/89/89

Touch Screen

P-CAP

10Points（Max）

G+G

Glass T=3.0mm

USB-B Female and R232 DB9 Female

≥85%

Finger

2mm（Central）， 2. 5mm（Edge）

<10ms

Windows xp/7/8/10, Linux, Android, MacOS

Customize protocol for USB interface

Supports Upgrade Firmware Via USB Interface

Touch Technology

Touch Points

Touch Construction

Touch Cover

Interface

Luminousness

Input Source

Touch Accuracy

Response Speed

Supports OS

Technical Service

Firmware Upgrade

Environmental

Operating：0°C~50°C

Storage：-20°C-65°C

Operating：10%-90%RH, 45°C

Storage：10%-90%RH, 45°C

Temperature

Humidity

sg-dualos-x-engineering-drawing-tom-2702e00-v12

Quality Assurance

2011
07-07
○
TMDtouch

Our company is established from this moment on.

Products are assembled in a dust-free workshop,
all accessories are made of raw materials, no second hand materials.

FAQ

Q1.What services do we provide?

TMDtouch is a technology-driven R&D and manufacturing company, specializing in the touch and display field for 13 years, and has been designing and manufacturing touch display hardware for the gaming industry for over 10 years.

We design and manufacture P-CAP, Touch Monitor, Monitor, Button Panel, etc.

Additionally, we independently design and manufacture hardware components like touch controllers, power controllers, LCD drivers, and light controllers used in touchscreens and display devices.

Therefore, we offer various products and customized solutions in the touch and display field, especially for gaming industry hardware, and provide direct technical support.

Q2. How to purchase products and services? What is our response time?

You can organize your requirements and send them via email to Sales@tmdtouch.com. Our sales team will respond within 12 hours.

Q3. What is the delivery time?

Samples: 15-45 days after receiving the sample fee (customized products);

Goods: 15-30 days after receiving the payment.

Q4. What payment methods are available?

T/T, Paypal; full payment is required after placing the order.

Q5. How do you control product quality?

We own our factory, and each product undergoes at least 10 strict quality inspections before shipping.

Q6. What is the warranty period for the products?

The standard product warranty is 1 year, depending on the product. We offer lifetime paid technical support after the warranty period.

Q7. What is your after-sales service?

We provide 7x24 online technical support. If needed, we can dispatch technicians within 3-7 days in Asia, North America, Australia, and Europe.

Q8. What packaging methods and shipping options do you use?

Packaging includes anti-static bags, air cushion bags, pearl cotton pads, and sturdy gravity cartons.

For sea shipping, we provide export wooden crates.

Samples and small quantities are shipped via DHL, FedEx, UPS, with shipping costs borne by the buyer.

Larger quantities are shipped by air or sea, with shipping costs borne by the buyer.